COVID-19 has accelerated a few foreseeable changes that the service industry expected for the future
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Let’s start off with the obvious – group and corporate business are down. Especially for dense urban
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There are a lot of numbers that are used in hotels to determine Key Performance Indicators (KPI’s),
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Most companies are surprised to learn how little control they have over their digital assets. Unlike
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The travel and tourism industry is the world’s largest commercial service sector industry. The World
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Did you know there are 9.5 million Millennial households in the United States? What's more, the aver
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In 2017, offline retail experienced a 5.5% increase in holiday sales1, exceeding forecasts. 2018 cou
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