• STANFORD BUSINESS

The e-commerce market continues to grow at a double-digit pace in the United States.1 With this growth comes great opportunity for expansion in the market for product delivery. Recent technological innovations, new delivery firms, and new business models have unleashed major disruptions in how products are delivered to customers at the last mile. Whereas in the past customers ordering a product online could expect delivery by traditional players such as UPS, FedEx, or the U.S. Postal Service,...
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