• amara

One of the biggest concerns of a boutique hotel is to create a strong relationship with guests. Unlike the big hotel chains, you already know that a boutique hotel has a greater approach to the client, a great possibility of knowing them in greater depth. Therefore, there are more options to improve their satisfaction. But also to improve the sale of the hotel service, and consequently, greater benefits for the hotel. This is precisely what the upselling technique is allowing.
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