Hospitality and leisure trends 2019
Creating a distinctive experience
The hospitality and leisure (H&L) industry is big and diverse; it has traditionally claimed some of the closest relationships with global consumers of any sector. People eat, sleep, play games, cement friendships and seek cures in H&L facilities. Given this dynamic, it isn’t surprising that the ability to create brand awareness campaigns that feel like one-on-one communication with potential customers—that is, campaigns that speak directly to customers’...
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