7 Ways How Hotels can Welcome Guests to an Automated Future

When it comes to the hospitality industry, many entrepreneurs and organizations are adopting or looking towards in-house apps, instant messaging and even robots. While still in its infancy, chatbots could be extremely helpful and may be a game-changing option to serve several purposes — from booking rooms to concierge services to sight-seeing trips and many more. So how exactly could chatbots change the hotel industry?
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