The Key to Reputation Success in 2020
For hoteliers, TripAdvisor soon became the most important website for attracting new customers. Whether guests were going to book directly or just wanted to read reviews before booking on an OTA website, almost every traveler would check reviews on TripAdvisor first. Soon, it became apparent that the higher you rank on TripAdvisor for your city, the more bookings you would get.
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