• PBX REGRET

It wasn't so long ago when the resale of guestroom and conference phone service was a cash cow for hotels; in many cases the second highest profit center after room revenue. The phone charges during a guest's stay could be significant and in many cases almost pure profit. Due to this high telephone revenue and margins, hoteliers could easily justify replacement and updating of their PBX and Call Accounting systems on a regular basis.
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