What to expect for 2020 in hospitality and tourism

Are you ready for the holiday season? Are you excited about 2020 and a new decade, too? In just two weeks, we are going to welcome a new year and, more importantly, a new decade. I hope everybody is celebrating the fruitful year of 2019. In 2019, I shared a total of 24 discussions, if not counting this summary piece, covering the topics in food delivery, tech trends, customer loyalty, Airbnb, and other marketing issues.
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