How to Engage with Customers, Engage New Customers and Introduce Simplified Loyalty and Rewards

There’s been a reset over the last 12 months on how customers engage with hospitality. Databases have been decimated and consumer behaviour has likely changed forever. There’s an opportunity to re-engage with your customers and to gain new customers. An opportunity to refresh your approach and think about long term customer engagement through loyalty. A chance to build reputation and ultimately increase visit frequency.
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